From an outdated, static intranet to one modern, central platform
You want employees to find the right information straight away, without knocking on IT's door for every change. At Europabank, a Belgian bank with 47 branches, that wasn't possible with their outdated, static intranet, until they switched to Involv intranet on SharePoint. Watch the Involv intranet demo videos and discover in a few minutes how we can move your organisation forward too.
An outdated intranet that could no longer keep up
Europabank digitises and streamlines its internal processes every day. Its existing intranet could no longer keep that pace.
The situation before Involv intranet
No central platform
There was no single place for internal communication and document management. Information and documents were scattered across multiple systems.
Outdated and static
The previous intranet was outdated and static, without interactive features such as comments or likes.
Everything ran through IT
Content updates could only be made via the IT department, which caused delays and made daily work harder.
Europabank was looking for one central, user-friendly platform with interactive features that fit seamlessly into their existing IT infrastructure.
Why Europabank chose Involv
The Business Process Management department went looking for a new intranet. The choice fell on Involv intranet, built on Microsoft SharePoint, aligning seamlessly with the existing IT infrastructure.
- User-friendly and accessible for the whole team.
- Centrally managed, so changes no longer have to go through IT.
- Interactive, with room for reactions and engagement.
Live through eight to ten workshops
In September 2023, an intensive process kicked off with eight to ten workshops across different teams. The collaboration ran smoothly: colleagues could ask questions directly and learned by doing.
- Explained step by step, with a hands-on approach.
- An internal user guide tailored to Europabank: uploading documents, creating items and using tags.
In Europabank's own words
I searched online for an intranet solution and came across Involv. I followed a demo together with a colleague, and we immediately felt: this is it, this is exactly what we need. It just felt right.
Kathy SchaubroeckBusiness Process Analyst, Europabank
We're very happy with how things went with Involv. If we had any new requests or needed extra support, it was always handled quickly and without issue. Nothing was ever too much.
Zoé Van NieuwenhoveMarketing & Communication Expert, Europabank
A warm, festive start
In March 2024 the intranet went live, coinciding with Easter. Europabank pulled out all the stops with birth announcement cards to unveil the platform, Easter chocolates for all staff, and departments acting as godmothers or godfathers. It sparked curiosity, engagement and a broadly supported start.
Looking for ideas? Read 8 inspiring examples of a successful intranet launch →
A modern, central platform for the whole bank
Internal communication and document management improved significantly and employee engagement went up. The collaboration with Involv was experienced as fast, personal and effective, and Europabank is already looking beyond today.
Two ways this can go
Without a central platform
Every change keeps going through IT, documents stay scattered across separate systems, and your intranet stays static, with no room for interaction.
With Involv intranet
Your team manages one central, interactive platform itself, built on your own Microsoft SharePoint, and can count on fast, personal support.
Other organisations working with Involv
Ready for one central platform that brings your whole organisation along?
Discover how you, together with Involv intranet and just like Europabank, centralise internal communication and document management within your Microsoft 365 environment.


