One central home for 250 colleagues – from the brand book to baby announcements.
How cloud-communication provider Dstny went from no intranet at all to a dynamic, Microsoft 365-based platform with Involv.
Dstny Group is a European enterprise headquartered in Brussels, dedicated to offering cloud-based communication solutions that simplify the lives of over 3 million users. The company provides interactive business communication tools as a service, connecting employees and customers through voice, video, chat and more.
Since its establishment in 2008, the company has expanded its international presence to countries such as Sweden, France and the Netherlands. In Belgium, around 250 employees keep the business running.
Challenges
Until three years ago, Dstny did not have an intranet – but with various challenges and the emergence of the COVID pandemic, the need for one became increasingly important. Employees had to consult different platforms to find all the documents they needed. There was a growing need for a central location where all employees could access important documents such as the brand book and HR policy.
Without an intranet, it was also difficult to share news on a regular basis. There was a need for a place where employees could share not only official information, but also fun facts and informal messages that were not suitable for email or other channels.
“I regularly received requests from staff for an organisational chart.”
Gitte VanderwegenMarketeer, Dstny
Gitte VanderwegenSolutions
Implementing an intranet proved to be the overarching solution. The future intranet had to meet a number of requirements: it had to look dynamic and attractive, be easy to edit, and ideally be built on Microsoft 365. Involv met these requirements, making the choice easy.
The questions about the organisational chart were easily solved thanks to the “Who is Who” component, which includes all employees with their photo, position, date of birth, department and more. With the intranet, there is now not only a solution for sharing formal information, but also room to share informal and amusing content more regularly – the arrival of a new colleague, the birth of a baby, and more. This gives the intranet not just practical benefits, but a positive influence on the atmosphere and culture within the organisation.
“Before the introduction of the intranet, it often took a lot of time to handle certain things.”
Teamwork
Dstny has given very positive feedback on their collaboration with Involv. The customer indicates that there was a close collaboration in the early months, and that support is still available even after the launch of the intranet. Dstny appreciates the effort to continuously improve the collaboration.
“We find it very useful that Involv schedules annual self-feedback moments.”
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