How a U.S. non-profit rebuilt its digital workplace – affordably, and without custom development.
A U.S.-based non-profit organisation drastically improved its internal operations with Involv, delivered together with our trusted partner STAR Knowledge.
Good internal communication is essential, especially for organisations operating with limited resources and a major social mission. In this customer case, you'll discover how a U.S.-based non-profit organisation drastically improved its internal operations with Involv.
This intranet project was successfully completed by our trusted partner STAR Knowledge.
The challenge
The organisation had reached the limits of its existing intranet platform. A lack of user-friendliness, no central source of information, and a severely outdated interface led to employee frustration and important information often getting lost in emails or scattered systems.
On top of that, the new solution had to be affordable, user-friendly and scalable for future growth – without requiring the organisation to invest in expensive custom development.
Why Involv was the chosen solution
After an extensive market exploration, the organisation chose Involv intranet because of:
- Robust SharePoint integration. Involv is fully built on Microsoft 365, making it a seamless match with the organisation's existing IT environment.
- Fast implementation. No months-long processes – Involv offered a ready-to-use solution with high customisability.
- User-friendliness. An intuitive interface and mobile accessibility.
- Focus on internal communication. Features such as news posts, events, documents and team pages aligned perfectly with their needs.
The result
After implementing Involv, the organisation reported:
- Increased engagement. Employees consulted the intranet daily for news, team information and documents.
- More efficient communication. Important updates and policy changes reached everyone in a timely manner.
- Fewer emails and less fragmentation. A single source of truth, directly integrated with their Microsoft Teams and Outlook environment.
- Time savings for HR and communication teams. Fewer recurring questions and a reduced administrative burden.
Conclusion
This case demonstrates how, even with limited resources and technical knowledge, a non-profit organisation can establish a powerful digital workplace that connects employees, streamlines processes and structures communication.
With Involv, not only was the intranet renewed – the way of working together was reinvented.
Do you want to transform your intranet?
Your team deserves an intranet that makes work simpler, faster and better connected. Let's make it happen together – hassle-free.
