7 levels of communication

Miscommunication often arises when information is fragmented or unclear. Centralising communication through an intranet and using a structured model like the Communication Matrix helps [...]

Culture influences how people communicate, collaborate and make decisions. Strong internal communication reflects shared values and behaviours, making culture visible and tangible across the [...]

An intranet supports internal communication by providing personalised information, team spaces, organisation-wide updates and cultural storytelling in one central platform. This enables employees [...]

Each level of the Communication Matrix addresses a specific communication need, from personal understanding to team alignment and organisational transparency. By supporting all seven levels, [...]

Hybrid organisations operate across locations, time zones and digital tools. This increases the risk of information gaps, misalignment and disengagement. A structured approach, such as the [...]

The Communication Matrix is a practical model that defines seven levels of communication within organisations. It helps teams understand how communication flows between individuals, teams and the [...]