Lowe is an international supplier of cooling and catering equipment for trade shows, events, and the retail sector. Over four decades, the company has grown into a strong global player, with offices in 44 countries and more than 300 employees across four continents.
+300 users
UK
Refrigeration and catering rentals
Challenge and objectives
Before implementing an intranet, Lowe relied on internal communication channels such as email and meetings. This resulted in an overload of emails and a large number of meetings, which negatively impacted efficiency. Lowe wanted to introduce a single, central digital platform to improve information sharing and collaboration between teams worldwide, while simultaneously reducing email usage and time-consuming meetings.
In addition, it was important that the intranet functioned as a document management system, enabling employees to find documents, procedures, policies and other information more quickly and easily. The platform also needed to support and strengthen the company culture.
Solution: Involv intranet
As Lowe was already using Microsoft 365, the company chose an intranet solution built on this ecosystem. The choice fell on Involv Intranet, which integrates seamlessly with Microsoft 365 applications such as SharePoint, Teams, OneDrive, Power BI, Stream and Delve.
The platform provided all the necessary features to support Lowe’s renewed communication strategy, including:
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Publishing news and events tailored to specific target groups
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Incident reporting and FAQ support
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An employee directory (“who’s who”)
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Live search functionality that displays results while typing
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Polls and shortcuts to frequently used applications
In addition, Involv stood out due to its user-friendly interface, fast implementation and excellent value for money.
Results achieved
With the introduction of the Involv intranet, Lowe achieved the following results:
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One central, reliable source of information for all employees worldwide
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Faster and easier access to information
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Improved connection between teams across different regions and time zones
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Reduced email traffic and meeting time, leading to increased productivity
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Greater organizational clarity, strengthening brand identity and values
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A simplified onboarding process, increasing engagement among new employees
