Client case: Digital transformation at a non-profit organization.

United States

Health & well-being

This intranet project was successfully completed by our trusted partner STAR Knowledge.

Good internal communication is essential, especially for organizations operating with limited resources and a major social mission. In this customer case, you’ll discover how a U.S.-based non-profit organization drastically improved its internal operations with Involv.

The challenge?

The organization had reached the limits of its existing intranet platform. A lack of user-friendliness, no central source of information, and a severely outdated interface led to employee frustration and important information often getting lost in emails or scattered systems.

On top of that, the new solution had to be affordable, user-friendly and scalable for future growth – without requiring the organization to invest in expensive custom development.

Why Involv was the chosen solution

After an extensive market exploration, the organization chose Involv intranet because of:

  • Robust SharePoint integration: Involv is fully built on Microsoft 365, making it a seamless match with the organization’s existing IT environment.

  • Fast implementation: No months-long processes – Involv offered a ready-to-use solution with high customizability.

  • User-friendliness: Intuitive interface and mobile accessibility.

  • Focus on internal communication: Features such as news posts, events, documents, and team pages aligned perfectly with their needs.

The result

After implementing Involv, the organization reported:

  • Increased engagement: Employees consulted the intranet daily for news, team information and documents.

  • More efficient communication: Important updates and policy changes reached everyone in a timely manner.

  • Fewer emails and less fragmentation: A single source of truth, directly integrated with their Microsoft Teams and Outlook environment.

  • Time savings for HR and communication teams: Fewer recurring questions and reduced administrative burden.

Conclusion

This case demonstrates how, even with limited resources and technical knowledge, a non-profit organization can establish a powerful digital workplace that connects employees, streamlines processes and structures communication.

With Involv, not only was the intranet renewed, but the way of working together was reinvented.

Do you want to transform your intranet?

Your team deserves an intranet that makes work simpler, faster and better connected. Let’s make it happen together – hassle-free!